Effective Date: July 23, 2026
Last Updated: July 23, 2026
Version: 2.1
These Terms of Service ("Terms") are an agreement between you and Driver AI Agency, Inc. ("Driver AI Agency," "CaseReady," "we," "us," or "our") governing your access to and use of CaseReady Intake AI, including the website, connector, intake workflow, and reports (collectively, the "Service").
By creating a session, redeeming an access code, making a purchase, or using the Service, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the Service.
You must be at least 18 years old and able to enter into a binding agreement to use the Service.
CaseReady is an AI-assisted factual organization service. Within its current scope, it helps people organize information they choose to provide about private-sector workplace discrimination or retaliation concerns for EEOC-oriented intake preparation.
Depending on the workflow, the Service may organize a factual narrative, timeline, missing-information list, clarification responses, and descriptions of documents, witnesses, or other evidence. It may produce a structured intake report for personal review, attorney-consultation preparation, HR-conversation preparation, or EEOC-intake preparation.
CaseReady does not determine whether discrimination or retaliation occurred, whether you have a legal claim, whether a deadline applies or has expired, or what action you should take.
You may access CaseReady through a third-party AI platform or connector. That platform is a separate service governed by its own terms and privacy practices.
The third-party host may generate commentary, suggestions, or other text before or after using a CaseReady tool. Unless content is identified as a CaseReady tool response or CaseReady report, it is not CaseReady output and is not controlled or endorsed by CaseReady.
You are responsible for reviewing the third-party platform's terms, settings, and data practices before submitting sensitive information through that platform.
CaseReady uses automated and AI-supported systems to organize information. AI-supported output can be incomplete, inaccurate, inconsistent, or unclear, particularly when information provided by the user is incomplete, inaccurate, or ambiguous.
You must review the information you submit and every output you receive. You are responsible for correcting errors and deciding whether and how to use a report.
Protected-characteristic information used by CaseReady is based on your affirmative selection or clarification in the CaseReady workflow. CaseReady does not make a legal determination about your status or whether a characteristic is legally relevant.
CaseReady is not a law firm. Driver AI Agency is not your attorney, and use of the Service does not create an attorney-client relationship, privilege, fiduciary relationship, or legal representation.
The Service does not provide legal advice, interpret law for your circumstances, evaluate case strength, predict outcomes, assess evidence admissibility, recommend strategy or settlement terms, file a charge, communicate with an agency or employer for you, or represent you in any proceeding.
Legal deadlines vary and may be short. CaseReady may display general timing notices or organize dates you provide, but it does not calculate your filing deadline or determine whether any deadline remains open. Review official EEOC resources promptly or consult a licensed employment attorney.
The Service currently supports factual organization for private-sector, EEOC-oriented workplace discrimination and retaliation concerns within the categories supported by the intake workflow.
The Service does not provide a state civil-rights-agency workflow and does not assist with general wrongful termination, wage-and-hour disputes, workers' compensation, contract disputes, severance negotiations, criminal matters, or other matters outside the displayed scope.
Scope screening is informational and is not a legal conclusion. A workflow decision that CaseReady may or may not fit your situation says nothing about the existence, value, or timeliness of a legal claim.
Some features require a paid session, promotional access, or a valid access code. Access duration and included deliverables will be shown in the applicable checkout, offer, or authorization surface.
Access is personal to you and may not be sold, transferred, or shared. You are responsible for keeping access links, codes, and credentials confidential and for activity conducted through them. Notify us promptly at support@casereadyintake.ai if you believe access has been compromised.
We may require reasonable verification before restoring access, delivering a report, or responding to a request involving personal information.
You retain your rights in the information you submit. You give CaseReady a limited permission to host, transmit, reproduce, and process that information only as reasonably necessary to provide, secure, support, and administer the Service; comply with law; enforce these Terms; and address disputes.
Do not submit information you are not authorized to provide. Avoid unnecessary personal information about other people. You understand that workplace narratives may contain sensitive personal, employment, health, disability, or protected-characteristic information.
Our collection, use, disclosure, retention, and deletion practices are described in the Privacy Policy.
You may use the Service only for lawful personal purposes and in accordance with these Terms.
You may not interfere with or disrupt the Service; attempt unauthorized access; evade security or access controls; introduce malicious code; use the Service to impersonate another person, defraud, threaten, or harass; scrape or extract data at scale; reverse engineer the Service except where applicable law expressly permits it; submit content that violates another person's rights; or use CaseReady output as though it were legal advice or an attorney-authored document.
We may investigate suspected misuse and take reasonable steps to protect users, the Service, and third parties.
Prices, included deliverables, and any promotional terms are shown before purchase. Payments are processed by a third-party payment processor. CaseReady does not receive or store full payment-card credentials.
CaseReady does not offer routine refunds once a report has been delivered. If CaseReady takes payment but does not deliver a report — because your intake is outside its scope, or because a report could not be produced — your payment is refunded automatically. Because circumstances differ, if you believe your situation warrants an exception, contact support@casereadyintake.ai and we will review it case by case.
Nothing in these Terms limits any non-waivable refund, cancellation, or consumer right provided by applicable law.
The Service, including its software, workflow design, prompts, templates, interfaces, branding, and documentation, is owned by Driver AI Agency or its licensors and is protected by intellectual-property law.
Subject to these Terms, CaseReady grants you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service and your report for your own records, preparation, and consultation purposes.
Your report may contain information you supplied and automated organization created for you. These Terms do not give CaseReady ownership of your underlying facts or documents.
The Privacy Policy explains how CaseReady handles personal information and is incorporated into these Terms. If these Terms and the Privacy Policy conflict about personal-information practices, the Privacy Policy controls for those practices.
We may modify, suspend, or discontinue features to maintain security, improve the Service, respond to provider or legal changes, or manage operations. We do not guarantee uninterrupted availability or preservation of unfinished work.
We will not materially reduce a purchased deliverable without providing an appropriate remedy required by law or the applicable offer.
We may restrict or terminate access if you violate these Terms, misuse the Service, create security or legal risk, fail to pay applicable fees, or if continued operation is not reasonably possible.
You may stop using the Service at any time. Termination does not eliminate obligations or rights that by their nature should survive, including payment obligations, ownership, disclaimers, liability limits, dispute provisions, and lawful record retention.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." CASEREADY DISCLAIMS EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, SECURITY, AND UNINTERRUPTED AVAILABILITY.
We do not warrant that the Service will identify every relevant fact, produce an error-free report, fit your situation, satisfy an attorney or agency, preserve legal rights, or produce any particular legal or employment outcome.
Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIVER AI AGENCY AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST OPPORTUNITIES, LOST INCOME, EMOTIONAL DISTRESS, REPUTATIONAL HARM, DATA LOSS, LEGAL FEES, MISSED DEADLINES, OR LEGAL OR EMPLOYMENT OUTCOMES ARISING FROM OR RELATED TO THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIVER AI AGENCY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO CASEREADY FOR THE SERVICE GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS.
These limits do not apply to liability that cannot lawfully be limited or excluded.
Before starting formal proceedings, you and Driver AI Agency agree to send written notice describing the dispute and requested resolution and to allow at least 30 days for a good-faith informal resolution attempt.
Except for an eligible individual action in small-claims court or a request for temporary or injunctive relief to protect intellectual property, confidential information, or system security, any dispute arising from these Terms or the Service will be resolved by individual binding arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules.
Arbitration may occur remotely unless the parties agree otherwise or applicable rules require another location. Fees and costs will be allocated under the applicable AAA rules and law. The arbitrator may award any individual remedy available in court.
YOU AND DRIVER AI AGENCY WAIVE THE RIGHT TO A JURY TRIAL AND AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, REPRESENTATIVE, CONSOLIDATED, OR PRIVATE-ATTORNEY-GENERAL ACTION, TO THE EXTENT PERMITTED BY LAW.
You may opt out of this arbitration agreement by emailing support@casereadyintake.ai within 30 days after you first accept these Terms. Your notice must identify the email address used for CaseReady and clearly state that you are opting out of arbitration. Opting out does not affect any other part of these Terms.
If this Section is found unenforceable as to a particular claim or remedy, that claim or remedy may proceed in a court of competent jurisdiction while the remainder of this Section is enforced to the fullest extent permitted.
To the extent permitted by law, you agree to indemnify and hold Driver AI Agency harmless from third-party claims, damages, and reasonable costs arising from your unlawful misuse of the Service, your material violation of these Terms, or content you submit in violation of another person's rights.
This section does not require you to indemnify Driver AI Agency for its own negligence, willful misconduct, or violation of law.
These Terms are governed by Colorado law, without regard to conflict-of-law rules, except to the extent federal law applies.
If a dispute is not subject to arbitration, the parties consent to the state or federal courts located in Colorado, subject to applicable jurisdiction and venue requirements.
We may update these Terms to reflect changes to the Service, providers, law, or business operations. The updated version will identify its effective date.
If a change materially affects existing users, we will provide notice appropriate to the change and the information available to us. Materially more permissive data practices will not be applied retroactively without an appropriate legal basis and notice or consent where required.
Your use of the Service after updated Terms become effective constitutes acceptance of the updated Terms for that later use. If you do not agree, stop using the Service.
These Terms and the Privacy Policy are the entire agreement between you and Driver AI Agency regarding the Service. If a provision is unenforceable, it will be modified only as necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver.
You may not assign these Terms without our written consent. Driver AI Agency may assign them as part of a merger, reorganization, financing, sale of assets, or transfer of the Service, subject to applicable law.
Headings are for convenience only. The words "including" and "such as" are not limiting.
Driver AI Agency, Inc.
CaseReady Intake AI
Email: support@casereadyintake.ai
Website: casereadyintake.ai
© 2026 Driver AI Agency, Inc. All rights reserved.